AAA East Central at 1760 Park Manor Boulevard, Pittsburgh, Pennsylvania.

Piss ooor communication is all I can say. Very ignorant. I sat on the side of I-79 since 11:30am till 5pm in the afternoon. I placed a call at 1:30 to triple A. The first incompetent person I spoke to told
Me I would have someone there in 40 minutes. 60
minutes later I placed a call simply asking where the tow truck was coming from. Everyone beat around the bush and told me "he'll be there soon." So yet again I waited and waited. Called a few more times, everyone said "give him 10 more minutes." I finally got a hold of a manager named Kaitlin who said she would try and help me. She was very lazy and couldn't help me with anything. She said she would call garages to have someone come pick me up. And then call me back with the results. Waited and waited. 4:45 we decided to leave. Now driving back on the opposite side of the highway here sits a tow truck at my car. And of course I tried to hurry and call Triple a and tell them to stop the tow truck. But apparently there was "no driver arranged for my call.". I called Kaitlin back to ask her what was going on & she was very piss poor. Had "no idea" what was going on. Stated that maybe it was a "random tow truck" to stop and see if we needed help. so long story short I sat there from 11:30-5pm waiting for triple a to help, and they were incapable. I would have rather paid the money to a garage to have it towed, versus use triple a. I honestly think it was just the Pittsburgh office that was incapable of doing there job. I have never had problems with triple a before in my life until now.